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The FDFA's primary activities on behalf of the membership includes:
- Liaison between Active Members and the Federal Government's Duty Free Shop Program. (CBSA)
- Lobbying on behalf of the Active Members with all levels of government.
- Represents the members with other industry related associations such as the Canadian Tourism Board, Retail Council of Canada and the Tourism Industry Association of Canada.
- Facilitates overall communications between the Association and its Supplier Members
- Government and Media Monitoring, as an early warning system of impending government issues, regulation and legislation.
- Facilitation and execution of the National Gold Standards Award Program fostering excellence in retailing amongst the members.
- Annual Convention and Trade Show involving all members. This includes the Annual General Meetings (AGM) for the "Active" members. The convention is normally held in the Fall (November) of each year.
- Semi-annual meeting of Active Members held in the late Spring or early Fall of each year.
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